AT LAST VODAFONE DONE IT

by March 18, 2010 1 comments

On my previous Post I had wrote my bad experience with the Vodafone Customer Care and sent the complain to the higher Authorities one day back and now the matter is been solved with a valid reason to share.


The reason, as told by the correspondent from Vodafone, that there was a problem with the BSNL service that Vodafone shares.

Well the matter got solved and I can get in touch with the Ladhak now. Thanks again to those who Make Vodafone Proud.

Still some of the Doubts remain:

What steps does the Vodafone Executive had taken to avoid such practices in future :

1. The Customer care (Who Fakes the Service - Said it was solved on there log book)
2. The indecent behavior by the Supervisor(in Customer Care) - to Cut off the Phone call with frustration .
3. Why should a Person Wait for 12-15 days for a simple Problem , that finaly solved in a day. Should the Vodafone Customer care system need upgradation???

Looking Forward for the Answers and Thanks again to All those Vodafone People who dare to solve it.

Saumendra Swain

Developer

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