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AT LAST VODAFONE DONE IT


On my previous Post I had wrote my bad experience with the Vodafone Customer Care and sent the complain to the higher Authorities one day back and now the matter is been solved with a valid reason to share.


The reason, as told by the correspondent from Vodafone, that there was a problem with the BSNL service that Vodafone shares.

Well the matter got solved and I can get in touch with the Ladhak now. Thanks again to those who Make Vodafone Proud.

Still some of the Doubts remain:

What steps does the Vodafone Executive had taken to avoid such practices in future :

1. The Customer care (Who Fakes the Service - Said it was solved on there log book)
2. The indecent behavior by the Supervisor(in Customer Care) - to Cut off the Phone call with frustration .
3. Why should a Person Wait for 12-15 days for a simple Problem , that finaly solved in a day. Should the Vodafone Customer care system need upgradation???

Looking Forward for the Answers and Thanks again to All those Vodafone People who dare to solve it.

Comments

macbook said…
That was great !

I was just wandering with Vodafone service search on net and landed on your blog. I was shocked to notice there incapability, in providing best service. As my friend also asked me to check out Airtel or Reliance , with better service.

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